Help center
How can we help you?
Find answers about your account, your subscription and the fastest way to get results with Clients Finder.
Browse by topic
Choose a category to find the information you need.
Getting startedWhat you get, access and the first steps.View answers →
Software & MethodWhat the Method teaches and what is included.View answers →
Finding clientsKeywords, targeting and reaching prospects.View answers →
Billing & subscriptionRenewals, upgrades, cancelling and refunds.View answers →
Account & supportLogin trouble, wrong plan, technical issues.View answers →
Popular answers
The questions people ask us most often.
What do I get when I purchase Clients Finder?The difference between the Software subscription and the Method.
Does Clients Finder work on Windows, Mac or mobile?Supported systems and what you need to run it.
How many clients can I find, and how fast?What to expect from a search and what changes the numbers.
How do I renew, upgrade or cancel my subscription?Renewing an expired plan and moving from monthly to yearly.
How does the refund process work?What is reviewed, and how cancelling differs from a refund.
Which payment methods can I use?Visa, Mastercard, Apple Pay and Google Pay at checkout.
Still need a hand?
Write to our support team with the email address you used for your purchase, and tell us what happened. We answer every message.
Contact supportReach us directly
WELCAD LIMITED · Business Registration No. 77183706
UNIT B, 3/F., KAI WAN HOUSE, 146 TUNG CHOI STREET, MONGKOK, KOWLOON, HONG KONG